Question 1

How much do you charge?

Accepted Answer

It is impossible to give a price without seeing your property first. We offer a free estimate to all potential clients and although some homes and business are similar in size, the layout can affect the cost.

Question 2

Do you offer snow removal for residential homes?

Accepted Answer

No, unfortunately, we only offer that service to commercial buildings at this time.

Question 3

If my backyard or fence is locked, how will you be able to get in?

Accepted Answer

An easy solution to this issue is to provide a key for unbothered access. We will keep the key in a secure and unharmed location. If no key is provided, other means of entry must be arranged. We cannot return later that day or the next day to service said area.

Question 4

Can you call me before you arrive so I can be on the premises?

Accepted Answer

We service a large number of clients so calling before every visit is not possible. However, if you have a specific question or problem you’d like to address, please feel free to call so that we can discuss further.

Question 5

Can I pay by check, cash, or card?

Accepted Answer

Each customer receives a monthly invoice in the mail. Payments can be made with check or cash.

Question 6

Do you give free estimates?

Accepted Answer

Absolutely. Please give us a call at (718) 761-2475 or send us an email by filling out our form.

Question 7

What time do you come?

Accepted Answer

Unfortunately, it’s almost impossible to determine when our crews will arrive at any given property. There are a number of variables that go into determining when each job will be done. Commonly, however, homes receiving weekly lawn care service are usually cut close to the same time each week.

Question 8

If I’m interested in a landscaping project, how long will it take you to start/complete the job?

Accepted Answer

Every job is different. There are basic and complex installations so it varies. We are very busy during the springtime so setting up an appointment during the winter months is highly advised.

Question 9

How often do you service my property?

Accepted Answer

For homes and commercial buildings, we come once every 8-10 days or 3 times per month. As for larger properties such as schools and condo developments, we (same?)

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